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What You Agree To When You Use 7reelz

Every account on 7reelz operates under a clear set of terms — covering how your data is held, how disputes are handled, and what your rights are in eligible states.

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7reelz What You Agree To When You Use 7reelz
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We take the practical side of legal seriously — meaning your data isn't sold, your cookies are configurable, and your account security is tied to identity verification steps that meet the standards required in eligible states. Here's exactly how each area works.

Data Retention

We hold account data for the period required under applicable state regulations. After account closure, personal data is retained only as long as legally required, then deleted on a rolling schedule.

Cookie Controls

You can manage cookie preferences from the settings menu in your browser or the app. Essential cookies keep your session active; analytics cookies are optional and can be turned off without affecting your account access.

Account Security

Identity verification is required before your first withdrawal — we match your name, address, and payment method on file. PayPal and Venmo accounts must match the name registered with 7reelz.

Requesting Changes

To request a correction to your personal data or ask for a copy of what we hold, email our support team with your account ID. We aim to respond to data requests within the timeframe your state requires.

REACH OUR TEAM

How to Contact Us About Legal Matters

Got a question about a specific clause, a data request, or a dispute? These are the three ways to get a real response from our account and legal team — each route is monitored and handled by staff who know the policy details, not a generic help bot.

Live Chat Start a chat from your account dashboard for clause questions, account disputes, or anything in our terms you need clarified. Responses come from our account team, not automated scripts.
Email Support Send detailed legal or data-related requests to our support address listed in your account settings. Email suits formal requests — data deletion, records access, or dispute documentation.
In-App Help Center Our help center inside the app has a dedicated legal section. Search your specific topic — cookies, data retention, account closure — and pull up the relevant policy clause directly.

Common Questions About Our Terms and Your Rights

These are the questions we actually get from account holders about our legal terms — not generic platform questions, but the ones that matter when you're reading the fine print.

Yes. Access to 7reelz depends entirely on whether online wagering is permitted in your state. We verify your location at registration, and accounts in non-eligible states are not activated.

You can. Send a data access request to our support email with your account ID. We'll compile and return what we hold within the timeframe required under your state's applicable data rules.

Essential cookies keep you logged in and your session secure. Analytics cookies are optional — you can switch them off in your browser or app settings without losing access to your account or wallet.

We retain your records for the period required by applicable state regulations after closure. Once that period passes, your personal data is deleted from our systems on a scheduled basis.

Disputes are handled first through our live chat and email support channels. Our terms outline the escalation path — start with account help, and if unresolved, the terms specify the governing jurisdiction for formal proceedings.

We notify you by email when material changes happen. Continued use of your account after the effective date counts as acceptance. You can always check the current version — it's dated at the top of this page.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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